Omnichannel Experiences


Create an Omnichannel Experience
How to configure an Omnichannel experience for Engine API implementations
Available Action Types
Omnichannel action templates are used with the Engine API as well as for other usages. Contact your dedicated Services team members to request Omnichannel action templates be added to your account or to scope potential custom action template needs...
Create an Omnichannel Social Proof Action
If you want to add Monetate's Social Proof feature to your account, contact your dedicated Customer Success Manager (CSM). Follow the appropriate steps to configure a Social Proof action for an Omnichannel experience with Social Proof mes...