2025

August 12, 2025

Clients using Product Recommendations for Email experiences can now access experience analytics and recommendations reports for each experience of this type. Refer to Product Recommendations for Email Experience Analytics for more information.

July 29, 2025

Monetate has expanded fallback strategy behavior in Product Recommendations actions. In addition to providing products if the main recommendations source(s) can't identify enough products to meet the Minimum products returned setting for the action to fire, now fallback strategies also provide products if the main recommendation sources can't identify enough products to meet the Maximum products returned setting.

July 15, 2025

Resolved an issue so that users can duplicate experiences from one account into another without encountering an error.

July 1, 2025

• Resolved an issue so that now Boost and Bury filters in a recommendation strategy that uses a Recommendations dataset correctly promote or demote products in the recommendation results.
• Personalized Search clients can now include product category pages and supplemental ecommerce content (for example, blog posts, buying guides, tutorials, owner's manuals) along with products in site search results by uploading Content Pages datasets and associating them with mapped product catalog for their site(s).

June 17, 2025

• Personalized Search clients can now display color swatches with accompanying labels for search results.
• Personalized Search clients can now use comma-separated string values for custom attributes in their mapped product catalogs.

June 3, 2025

• Resolved an issue so that you can preview a recommendations strategy that includes a filter configured with an <attribute> of Cart Items dynamic value.
• Resolved an issue so that when you click a recommended product in the preview for a Product Recommendations for Email experience and when a recipient clicks a recommended product in the email message, the product's detail page on your site loads.

May 20, 2025

• Resolved an issue so that when you click a recommended product in the preview for a Product Recommendations for Email experience, the product's detail page on your site loads.
• Resolved an issue so that when a Product Recommendations client has multiple recommendations experiences running, Monetate removes duplicate product results from other experiences only when the customer qualifies for an experiment variant that returns results.
• Personalized Search clients can now view the filters that customers selected not only on the Filter Analysis tab of Personalized Site Search's Enhanced Analytics page but also on the Keywords tab of the main Personalized Site Search dashboard, set off in double square brackets (for example, [[size:L;;size:M;;price range:100–200]]) with the respective search keyword they were applied to.

May 6, 2025

Resolved an issue so that now when you select Zip/Postal Code for the WHO target when creating an Experience Performance or a No Control Experience Performance custom report, the field into which you input one or more postal codes once again appears on the configuration panel.

April 22, 2025

• You can now select up to five fallback strategies when configuring a recommendations slider with slotting action, an Omnichannel recommendations with slotting action, or a Product Recommendations for Email action.
• Resolved an issue so that now Boost and Bury filters work with attribute values of all data types.

April 8, 2025

Resolved an issue so that now recommendation strategies work correctly when used in actions with JSON configured with custom product catalog attributes that contain special characters.

March 25, 2025

Resolved an issue so that now all images stored in Content Manager appear even after an account has been migrated to a different retailer.

March 11, 2025

• Resolved a fallback recommendation strategy behavior issue so that now when the recommendations action triggers one or both of the fallback strategies, it only draws enough products so that all identified products meet the threshold set in Minimum products returned.
• Resolved an issue related to product catalog attributes that have the comma-separated string data type and how they're used in attribute-based filters in Product Recommendations and Dynamic Bundles configured with dynamic values so that now the values are evaluated correctly and the recommendation strategy or bundle won't get stuck in processing.
• Resolved an issue so that if Monetate adds or archives an account for a Product Recommendations client, then existing global recommendation strategies continue to work.

February 25, 2025

• Resolved an issue related to customer IDs so that now recommendations appear in emails generated from Product Recommendations for Email experiences.
• Resolved an issue so that now an Omnichannel experience with Social Proof messages based on customer behavior configured with Display No Social Proof Action selected for Maximum Threshold stops showing messages once a customer sees the maximum messages set in the action configuration.

February 11, 2025

• Resolved an issue so that now you can select a custom list dataset when creating a Boost and Bury filter using the product IDs in such a dataset.
• Resolved an issue so that now duplicate products are removed from recommendations results generated by fallback recommendation strategies in experiences configured with a recommendations slider with slotting action.

January 28, 2025

• The search_token and search_click_token parameters in the Personalized Search API have changed, respectively, to searchToken and searchClickToken.
• Personalized Search clients must use a greater-than symbol (>) in a product catalog dataset's product_type value to indicate the heirarchy of the full path of a category to which a product belongs.

January 14, 2025

• The Personalized Site Search action template has been renamed Personalized Search because it's used for both Personalized Site Search experiences and Personalized Category Pages experiences.
• You can now select how much historical data you want considered when configuring the On-site search terms WHO target.

January 2, 2025

• Resolved an issue so that newly added customer datasets now correctly appear as options for the Datasets WHO target.
• Resolved an issue so that now certain action conditions in the Product detail page category correctly load.
• Resolved an issue so that the Randomize Results setting of a recommendation strategy, when enabled, now returns a variety of recommended products.