Upload a Customer Dataset

This content is only for clients with Product Data and Customer Data options in the DATASETS menu in the top navigation bar. If no menu options appear when you click DATASETS, then this content doesn't apply to your account. Instead, see Upload a Customer Attributes Dataset.

Follow these steps to create a customer dataset.

Before you upload a dataset to the platform, ensure that it meets the requirements as explained in Customer Dataset Upload Requirements.

  1. Click DATASETS in the top navigation bar, and then select Customer Data.
  2. Click UPLOAD DATA.

    Callout of the UPLOAD DATA button on the Customer Datasets list page

  3. Click Create New Dataset, give the new dataset a name, and then click NEXT.

    The name must begin with a letter and contain only letters, numbers, and underscores.

    Step 1 of the Datasets Upload wizard, with 'Create New Dataset' selected, a name typed into the appropriate field, and a callout of the NEXT button

  4. Drag and drop into the Datasets Upload wizard the file you want to upload, and then review the schema generated to ensure all the column headers are present and correct. Click NEXT if the schema preview is correct, or click CANCEL UPLOAD to exit the wizard if you find errors.

    The file must be in the CSV or TSV format. Schema and field names must begin with a letter and contain only letters, numbers, and underscores. If the file doesn't meet these requirements, an error message appears.

    Correct the errors in the file, and then re-upload it to the wizard.

    The Datasets Upload wizard, with an upload progress bar, a preview of the schema, and a callout of the NEXT button

  5. Confirm that the information for each attribute is correct, and then click NEXT. You can optionally take these actions:
    • Edit the attribute's name that appears on the new dataset's details page if you don't want it to match its field name as it appears in the column header of the CSV file.
    • Toggle INCLUDE to EXCLUDE if you don't want an attribute to be part of the dataset.

    If an attribute has the wrong data type associated with it, then the platform cannot process the data correctly.

    The dataset attributes identified by the wizard, with a callout of the Include toggle, the name, and the Format selector for each

  6. Choose from Dataset Identifier the attribute that captures the customer ID or other unique ID used to identify visitors.

    The attribute you select must have the TEXT data type. If it doesn't, an error message warns you of the discrepancy. You can change the data type by clicking CHANGE FORMAT to navigate to the previous step, change the data type to TEXT, and then click NEXT to return.

    Step 3 of the Datasets Upload wizard, with in 'Dataset Identifier' selector expanded to view the attribute options

  7. Choose from the selector the on-site identifier that stores a visitor's customer ID. If it is not listed in the selector, click CREATE ID COLLECTOR to launch Target Builder, create the ID Collector, and then return to the Datasets Upload wizard to select the newly created identifier. Click NEXT after you select an ID Collector.

    Step 3 of the Datasets Upload wizard, with a callout of the ID Collector selector and of the NEXT button

  8. Confirm all the information on the summary screen is correct, and then click FINISH.

    he final step of the Datasets Upload wizard, with a summary of the customer dataset information and a callout of the FINISH button

Engine API clients must take additional steps to make use of a customer dataset. See Identifying Known Customers Included in a Customer Datasets in User Identity Persistence in Requests in the Monetate Developer Hub for more information.

After the file upload is complete, you can find an entry for the new dataset on the Customer Datasets list page, from which you can access its details page.

Callout of the entry for a new dataset on the Customer Datasets list page

Refer to Customer Dataset Details Page for more information.

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