Use AgilOne Data in a Customer Attributes Dataset

This content is only for clients with the one-click DATASETS option in the top navigation bar. If you click DATASETS and see Product Data and Customer Data listed as menu options, then this content doesn't apply to your account. Instead, see the alternate version of this documentation.

Within the platform you can access the Create Dataset Schema wizard to upload a CSV file and determine various field types to create a Customer Attributes dataset schema, after which you can then upload a full file to create the dataset.

With AgilOne integration, you can skip the process of defining field types for Customer Attributes datasets by using its predefined schema and uploading that CSV file to the platform via SFTP.

The headers of the CSV you upload must match those in the table, and the values entered must match the type listed. You can also download a template.

HeaderField Type
customer_idString
emailString
primary_organizationString
primary_storeString
primary_brandString
closest_storeString
email_statusString
do_not_emailString
total_revenue_groupString
last_12_months_groupString
frequency_groupString
recency_days_groupString
average_discount_rateString
customer_ageNumber
customer_birth_monthNumber
customer_genderString
likelihood_to_buyString
likelihood_to_engageString
product_clusterString
likelihood_to_convertString
behavior_clusterString
execution_idNumber

Setting Up the Integration

Follow these steps to establish the integration with AgilOne.

  1. Click the settings cog and then select Integration.

    Callout of the Integration option in the settings menu

  2. Click the AgilOne tab on the Integration page.

    If the AgilOne tab doesn't appear on the Integration page, then this feature isn't activated for your account. Contact your dedicated Customer Success Manager for assistance.

    Callout of the AgilOne tab on the Integration page

  3. Click INTEGRATE AGILONE NOW.

    Callout of the 'INTEGRATE AGILONE NOW' button on the AgilOne page

  4. Name the AgilOne dataset and then click INTEGRATE.

    The dataset name must begin with a letter and contain only letters, numbers, and underscores.

    The Integrate AgilOne Dataset modal, with a callout of the 'Name AgilOne Dataset' field and of the INTEGRATE button

Now that you have integrated AgilOne, you're ready to upload the dataset schema via SFTP, by using the Create Dataset Schema wizard in the Monetate platform, or via the Data API.

Setting Up the SFTP Upload

Follow these steps to create SFTP user credentials specifically for uploading AgilOne data.

You must have the Administrator user role in the Monetate platform to set up SFTP users on the Sites tab of the platform settings. Once created, SFTP permissions don't require a user role in the platform.

  1. Click CONFIGURE YOUR SFTP CREDENTIALS on the AgilOne tab.

    Callout of the 'CONFIGURE YOUR SFTP CREDENTIALS' link on the AgilOne tab

  2. Click CREATE SFTP USER on the Sites tab of the Monetate platform settings.

    Callout of the 'CREATE SFTP USER' button on the Sites tab of the Monetate platform settings

  3. Configure the user credentials.
    1. Input a description for the SFTP user.

      Callout of the 'Description' field on the 'SFTP User Details' modal

    2. Select the authentication method.

      Callout of the 'Password' and 'Public key' authentication method options on the 'SFTP User Details' modal

    3. Input the required credentials as determined by the authentication method you selected in the previous step.
      • If you selected Password, your password doesn't have to meet any format requirements.
      • If you selected Public key, then paste a RFC 4716-formatted OpenSSH public key into the field. See Public Key Requirements in Manage SFTP Users for more information.
    4. Click SAVE.

      Callout of the SAVE button on the 'SFTP User Details' modal

  4. Configure your SFTP client with the following information from the Sites tab:
    • Host — sftp://sftp.monetate.net
    • Port — 22
    • Protocol — SFTP

You can now upload the CSV file containing the AgilOne schema to the /datasets directory using your SFTP client.

Viewing the New Dataset

Once you create the schema and upload the dataset, you can view the newly created Customer Attributes dataset by following these steps.

  1. Click DATASETS in the top navigation bar, and then click Customer Attributes from the left-hand category listing.
  2. Scroll as necessary to find on the Customer Attributes list page the dataset you created, and then click the dataset's name to view its details page.

The Attributes tab of the dataset details page shows all the headers present in the CSV file you uploaded.

The Attributes tab for an AgilOne-based Customer Attributes dataset

The Upload History tab shows the filename that was the dataset's initial upload as well as any additional uploads.

The Update History tab for an AgilOne-based Customer Attributes dataset

If the platform encountered an error during the upload, then a warning message appears in the entry for the dataset on the Customer Attributes list page. Click that message to view the File Upload Error modal that contains the specific error(s) encountered.

See Customer Attributes Dataset Details Page to better understand the information you can find on and what actions you can take from the dataset's details page.

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