ID Collectors and Customer View

A Customer View is a fully customizable view of a customer across one or more domains that exist within a Monetate account. An account can only have one Customer View. Follow these steps to access an account's Customer Vi...

Monetate identifies a single person across different devices and domains using ID synchronization. This process occurs within a Customer View by matching multiple Monetate IDs that share the same Person ID. The Person ID is observed by the platf...

Cross-device testing changes the way Monetate handles experiment groups. Instead of randomizing a customer's experiment group based on their Monetate ID, cross-device testing randomizes a customer's experiment group based on their Person ID. Sim...

The first component you need to establish within a Customer View is the Person ID. The Person ID is the unique identifier your business associates with each unique customer across channels and devices. The ID that you use in a customer da...

This content is only for clients with the one-click DATASETS option in the top navigation bar. If you click DATASETS and see Product Data and Customer Data listed as menu options, then this content doesn't apply to your accou...

How do I know which domains to include in a Person ID? Utilize domains within a Person ID based on how your business identifies an individual across the sites. If you identify a person differently across two domains, set up two differen...