Platform Introduction

Articles

The Monetate Session
A Monetate session represents activity by one Monetate ID on a client site. It expires after 30 minutes of inactivity but can last up to 12 hours if a visitor is active at least once every 30 minutes.
Platform Dashboard
Overview of the experience data reported on the landing page of the Monetate platform
Account Analytics
Guidance for understanding orders, revenue, and visitors metrics reported in Monetate
User Roles
Descriptions of the five different user roles that can be assigned to Monetate platform users
Platform Organization Best Practices
Tips for labeling and organizing experiences, targets, actions, events, and more in the Monetate platform
Onboarding Customer Data
Overview of creating the necessary components to share customer data with Monetate for use in experiences
FAQ
Frequently asked questions about Stealth Mode, Stealth Groups, currency conversions, and other matters related to the Monetate platform and its experiences