Create Social Proof Actions

Social proof is a demonstration that other people have purchased or found value in a product or service. This demonstration helps the product or service stand out from others and makes the customer more likely to purchase it. These demonstrations often reflect existing customer behavior. For example, labelling a product as a best seller is a social proof demonstration.

You can set up a handler for Omnichannel Social Proof actions using two methods. The addEvents method defines the events that can trigger the action. The getActionsData method is then used as the trigger and requests the decision based on the defined events. getActionsData then returns a JSON object containing social proof data that you can then handle in code.

addEvents

This method records a local event.

public void addEvent(String context, Object event)

Parameters:

  • context is name of the event. (Required)
  • events is the event data. (Required)

You can use this method multiple times to add all the necessary events for an experience you want to trigger. The example code uses multiple method calls to fulfill the experience requirements.

IpAddress ipAddress = new IpAddress();
ipAddress.setIpAddress("10.0.0.2");

ScreenSize screenSize = new ScreenSize();
screenSize.setHeight(23);
screenSize.setWidth(34);

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextScreenSize, screenSize);
personalization.addEvent(EventTypes.ContextIpAddress, ipAddress);
personalization.addEvent(EventTypes.ContextPageView, pageView);

getActionsData

This method sends the defined events to Monetate to trigger an experience. If the events fulfill the WHO settings and the other required conditions of an experience, that experience is triggered. A JSON object containing the experience response is then returned.

public String getActionsData(String[] actionTypes)

Parameters:

  • actionTypes is the type of action you want to request. You can specify one action or multiple actions in an array to handle. (Required)
responseData = personalization.getActionsData(ActionTypes.OmniChannelJson);

Code Samples

When writing your code, you must handle the getActions method in a Thread or AsyncTask. To update the main thread, you can use either Handler or runOnUiThread. The code example above uses Thread and Handler to update the main thread and change the UI.

Viewed Product Code Example

This Social Proof type displays the most viewed products.

Personalization personalization = new personalization(user, account);

// Events/context data
Product product = new Product();
product.setProductId("97");
product.setSku("SKU");
ProductDetailView productDetailView = new ProductDetailView();
productDetailView.setProducts(new Product[]
{
  product
});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductDetailView, productDetailView);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler and parse the required data 
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Carted Product Code Example

This Social Proof type displays the products most frequently added to a cart. You can use it for a single product or multiple products. Single products requires the ContextProductDetailView event to be added. Multiple products requires the ProductThumbnailView event to be added.

Single Product

Product product = new Product();
product.setProductId("97");
product.setSku("SKU");

ProductDetailView productDetailView = new ProductDetailView();
productDetailView.setProducts(new Product[]
{
  product
});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductDetailView, productDetailView);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Multiple Products

// Events/context data
ProductThumbnailView productThumbnailView = new ProductThumbnailView();
productThumbnailView.setProducts(new String[] {"104","94","97"});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductThumbnailView, productThumbnailView);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Purchased Product Code Example

This Social Proof type displays the products most frequently purchased. You can use it for a single product or multiple products. Single products requires the ContextProductDetailView event to be added. Multiple products requires the ProductThumbnailView event to be added.

Single Product

Product product1 = new Product();
product1.setProductId("97");
product1.setSku("SKU");

ProductDetailView productDetailView = new ProductDetailView();
productDetailView.setProducts(new Product[]
{
  product1
});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductDetailView, productDetailView);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Multiple Products

// Events/context data
ProductThumbnailView productThumbnailView = new ProductThumbnailView();
productThumbnailView.setProducts(new String[] {"104","94","97"});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductThumbnailView, productThumbnailView);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Recommended Product Code Example

This Social Proof type uses a recommendation strategy to determine and display a product the customer is most likely to purchase. It requires the ContextProductDetailView event to be added.

Product product1 = new Product();
product1.setProductId("97");
product1.setSku("SKU");

ProductDetailView productDetailView = new ProductDetailView();
productDetailView.setProducts(new Product[]
{
  product1
});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductDetailView, productDetailView);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Inventory Code Example

This Social Proof type displays products based on your current inventory, which may indicate a popular product due to limited inventory count. You can use it for a single product or multiple products. Single products requires the ContextProductDetailView event to be added. Multiple products requires the ProductThumbnailView event to be added.

Single Product

  
Product product1 = new Product();
product1.setProductId("97");
product1.setSku("SKU");

ProductDetailView productDetailView = new ProductDetailView();
productDetailView.setProducts(new Product[]
{
  product1
});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductDetailView, productDetailView);
personalization.addEvent(EventTypes.ContextPageView, pageView); 

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();

Multiple Products

ProductThumbnailView productThumbnailView = new ProductThumbnailView();
productThumbnailView.setProducts(new String[] {"104","94","97"});

PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextProductThumbnailView, productThumbnailView);
personalization.addEvent(EventTypes.ContextPageView, pageView); 

// getActionsData
String responseData;
new Thread(new Runnable()
{

  @Override
  public void run()
  {

    // Get the responseData using getActionsData
    responseData = personalization.getActionsData(ActionTypes.OmniSocialProofData);

    // Once you receive the responseData from getActionsData, use the Handler parse the required data
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {

        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occured while parsing 
          ex.printStackTrace();
        }

      }
    });
  }
}).start();