If you need to add or revise rows of product information within a product catalog, you can perform a partial update through the Data API, via SFTP, or by using the Upload Data wizard in the platform.
When using the Upload Data wizard, you can either drag and drop a file directly into the wizard, or you can input a URL to a dataset file that you store on Amazon S3. Regardless of which of these two upload options you select, the file that you use must be in the CSV or TSV format.
Uploading a File Directly
Follow these steps to add rows to or update existing rows in a product catalog by uploading a dataset file directly to Monetate.
- Click DATASETS in the top navigation bar, and then select Product Data.
- Click Product Catalogs in the left-hand category listing on the All Datasets list page.
- Find the product catalog dataset that you want to update, click the upload icon for its entry on the Product Catalogs list page, and then select Data File Upload.
- Select Partial Update and then click NEXT.
- Select Manual File Upload and then click NEXT.
- Drag and drop the file that you want to upload into the wizard.
Monetate ingests the file and closes the Upload Data wizard. When the product catalog's details page loads, a message briefly appears that informs you that the file was successfully uploaded. Additionally, PENDING appears where the timeframe of the last update normally appears since the update is in progress.
If the file failed to upload or the platform encountered other errors, you see messages indicating the problem. See Failed Updates in this documentation for more information.
Uploading a File Using an Amazon S3 URL
Follow these steps to add rows to or update existing rows in a product catalog by uploading a dataset file using an Amazon S3 pre-signed URL.
- Generate the pre-signed URL for the file you want to upload.
- Click DATASETS in the top navigation bar, and then click Product Catalogs in the left-hand category listing on the All Datasets list page.
- Find the product catalog dataset that you want to update, click the upload icon for its entry on the Product Catalogs list page, and then select Data File Upload.
- Select Partial Update and then click NEXT.
- Select Upload File Using Pre-signed S3 URL and then click NEXT.
- Paste the Amazon S3 URL into the field, and then click FINISH.
The Upload Data wizard closes and Monetate ingests the file. When the product catalog's details page loads, a message briefly appears that informs you that the file was successfully uploaded from the Amazon S3 URL. Additionally, PENDING appears where the timeframe of the last update normally appears since the update is in progress.
If the file failed to upload or the platform encountered other errors, you see messages indicating the problem. See Failed Updates in this documentation for more information.
Failed Updates
If the platform encounters an error with an update, you see UPDATE FAILED in multiple places within the platform:
- In the LAST UPDATED column for the product catalog's entry on the All Datasets list page and the Product Catalogs list page
- In place of the last update's timeframe on the product catalog's details page
In the UPLOAD DATE column of the Update History table, the exact date and time of the failed update appears in red.
Click that text to view the File Upload Error modal, which contains a brief description of all errors that prevented the platform from performing the update.
Refer to Common Product Catalog Validation Errors for more information about specific errors and how to correct them.